Track: Enterprise Systems and Business Process Management

Track Co-chairs:

Cecil Eng Huang CHUA, University of Auckland,

Yuan SUN, Zhejiang Gongshang University,

Harminder SINGH, Auckland University of Technology,

Description and Topics of Interest:

To compete in this highly competitive marketplace, organizations have to strengthen their core competencies.  Part of such strengthening includes selecting, designing, and implementing the right enterprise systems (ES) and incorporating good business processes. Most costly IT innovation investments, especially ES, often play a critical role in supporting or changing these business processes. Despite decades of research in the last two decades, organisations are still struggling to manage issues relating to business process change and enterprise system implementation. Such issues include cloud ERP computing, web services (e.g., web 2.0), social media (e.g., enterprise social media), managing high-performance analytics applications (e.g., SAP HANA) and improving the ES user experience. The field needs novel and forward looking papers which propose and critically evaluate new ways of thinking about business processes, system development, and enterprise architecture.

Our track welcomes quality submissions that inform novel conceptualisations and applications of business process management and enterprise systems.  Such work can analyse these topics across a wide range of methodological and theoretical perspectives, including but not limited to operations research, design science, quantitative, qualitative, or economic perspectives.

Topics of interest include, but are not limited to:

  • New frontiers in enterprise systems project management and outsourcing
  • Issues and new frontiers in business process management
  • Enterprise systems as platforms for development and growth
  • The implications of mobile devices and applications on enterprise systems advancement
  • Big data analytics and enterprise systems
  • Social media and enterprise systems
  • Case studies of novel applications of enterprise systems
  • Business process change management
  • Designs of new business processes and their implementation in organizations (e.g., action research)
  • Software and systems for specifying business processes
  • The relationship between specific business processes and organizational performance
  • Reconciling business processes across client and vendors